Terms and Conditions

    Kaila Resort Swimwear Terms and Conditions

     1. General

    • By purchasing from Kaila Resort, you agree to the following terms and conditions. These terms apply to all orders placed through our website.

     2. Product Information

    • All swimwear products are described as accurately as possible. However, colours may vary slightly due to screen settings.
    • Sizes are provided in our size chart; please refer to it before ordering.

     3. Ordering

    • Orders are processed once payment is received.
    • You will receive an order confirmation via email after your purchase.

     4. Payments

    • We accept major credit cards, PayPal, and other payment methods as listed on our website.
    • Prices are listed in pounds, and taxes are applied at checkout if applicable.

     5. Shipping

    • We offer worldwide shipping. Delivery times and costs vary by location.
    • Orders are typically processed within 1-3 business days. Once shipped, you will receive a tracking number.
    • Kaila Resort is not responsible for delays caused by customs, weather, or other unforeseen circumstances.

     6. Returns and Exchanges

    • Swimwear can be returned or exchanged within 14 days of receipt, provided the item is unworn, unwashed, and with all tags attached.
    • Due to hygiene reasons, swimwear with the hygiene seal removed cannot be returned.
    • To initiate a return or exchange, contact us at hello@kailaresort.com
    • Customers are responsible for return shipping costs unless the item is defective.

     7. Refunds

    • Refunds are processed within 14 business days upon receipt of the returned item.
    • Refunds will be issued to the original payment method.
    • Shipping fees are non-refundable.

     8. Privacy

    • Your personal information is kept confidential and used solely for processing your orders.
    • We do not share or sell your information to third parties.

     9. Intellectual Property

    • All content on the Kaila Resort website, including designs, images, and text, is protected by copyright and may not be used without permission.

     10. Limitation of Liability

    • Kaila Resort is not liable for any direct, indirect, or consequential damages arising from the use of our products.

     11. Changes to Terms

    • We reserve the right to update these terms and conditions at any time. Changes will be posted on our website.

     12. Contact Information

    • For any questions or concerns, please reach out to us at hello@kailaresort.com